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Archive | August, 2011

Trouble in Paradise with Virtual High Schools

Thursday, August 11, 2011

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by Charles W. Bindig, Ed.D.

The best kept secret in the virtual education world is their inability to retain students, as evidenced by the abysmal retention rates reported to be in the area of 50%-60%. The reason for this unfortunate number is due to a number of factors including the age appropriate delivery system and the extreme rigor of the programs.Â

Many of the virtual high schools are metaphors of the regular school with principals, superintendents and curriculum directors. Teachers in the online environment deal with students not participating, being left home alone to participate and parents thinking that the can leave the entire process up to the virtual school. Imagine a virtual high school having discipline problems online as well as low attendance rates. Many of the virtual schools are forced to set-up tutoring centers as well as testing centers that are on-ground.

Lucunae in Educational Technology Research

Thursday, August 11, 2011

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by Charles W. Bindig, Ed.D.

When we discuss the value of technology in education, scholars have traditionally made the simple assumption that by integrating different genre of technology into the classroom, we have immediately made a student achievement impact. However, the problem with this assumption is that there is very little literature that points to an actual student achievement gain through the use of technology.

Test Result Inflation and the Reign of Terror

Wednesday, August 10, 2011

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by Charles W. Bindig, Ed.D.

It should not be surprising that a major urban education system (Atlanta) has been hit with allegations and admissions of test result inflation, considering the national focus on results when it comes to the success or failure of American schools. Immediately after the passage of NCLB in 2001, this author saw many intelligent and able administrators retire from the schools, since they were well aware that the specter of 100% proficiency in even suburban settings was probably unattainable.

Service Recovery in Education

Wednesday, August 10, 2011

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SERVICE RECOVERY IN EDUCATION

by Charles W. Bindig, Ed.D.

As a former principal I always viewed irate parents as an opportunity rather than a nuisance. I discovered early on in my career if I was able to turn around the irate parent, they became more than satisfied with the school. A little known paradox occurs with a service failure which presents a unique opportunity to not only diffuse a disgruntled client, but provide an opening to improve client satisfaction beyond normal satisfaction with a service or product.Have you ever experienced a problem with an irate parent, who you have successfully defused, and later found had become a huge cheerleader for your school or organization?

Carnegie Learning and the Apollo Group and Summer Professional Development

Wednesday, August 10, 2011

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by Charles W. Bindig, Ed.D.

I attended the West Virginia State-Wide Technology Conference the past two days as an exhibitor for American Public University, and was surprised by a number of trends at this type of conference. In the good old days teacher conferences were rarely scheduled in the summer due to a perception that little could interrupt the summer break, however, this small conference in Morgantown attracted a large number (1,000) of West Virginia teachers who ranged from novice to veteran.

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